Insurance for water supply and sewer/septic lines

Two mass mailings were recently distributed to many homeowners throughout the City, advertising a program to insure water supply and sewer/septic lines from the owners’ property to connection with City lines.

The letters state that the City of Ottawa has partnered with SLWC to offer insurance to protect against water line degradation/failure.  This is misleading, for despite use of the City of Ottawa logo, the City is not “encouraging” you to purchase this insurance.  The program is completely voluntary.

Several homeowners have investigated and confirmed that their standard home-owner insurance already covers these issues.  You should do the same, for some policies may not provide this coverage.  The attached memo from City Staff to the Mayor and Councillors provides further information.
More information is available at

Download the Memo to Council on Clarification

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